Accessibility Statement

Our Commitment to Accessibility

At HIKIMATCHA, we believe that everyone deserves an accessible and inclusive online shopping experience.

We are committed to improving the accessibility and usability of our website, www.hikimatcha.com, for all visitors, including individuals with visual, auditory, motor, cognitive, and other disabilities.

Accessibility Efforts

We strive to follow recognized accessibility best practices, including the Web Content Accessibility Guidelines (WCAG), as guidance for ongoing improvements.

Our accessibility efforts may include:

Improving compatibility with screen readers and assistive technologies.
Providing meaningful alternative text for images.
Supporting keyboard navigation.
Improving text readability and color contrast.
Making website navigation, forms, and checkout processes easier to use.
Identifying and addressing accessibility barriers as they arise.

Accessibility is an ongoing process, and we recognize that some areas of our website may require further improvement.

Accessibility Assistance & Feedback

If you experience difficulty accessing any part of our website, encounter an accessibility barrier, or require assistance with browsing products or placing an order, please contact us.

Email: info@hikimatcha.com

Subject: Accessibility Assistance

Please describe the issue you encountered and, if possible, include the relevant webpage or feature.

We will make reasonable efforts to review your concern, provide assistance, and identify an appropriate solution.